Medical Disclaimer

Last updated: January 21, 2026

IMPORTANT DISCLAIMER

MedVia is a referral platform only. We:

  • Do NOT provide medical advice
  • Do NOT employ the dentists
  • Do NOT guarantee treatment outcomes
  • Are NOT responsible for clinic performance

By using our service, you acknowledge:

  • You are responsible for your own medical decisions
  • You will verify clinic credentials independently
  • You release MedVia from any liability
  • Any disputes are with the clinic, not MedVia

We are based in Thailand. Any legal disputes must be handled in Thai courts under Thai law.

Please read this disclaimer carefully before using our website or services. By using MedVia, you acknowledge that you have read, understood, and agree to be bound by this disclaimer.

1. Not Medical Advice

The information provided on GetMedVia.com is for general informational and educational purposes only. It is not intended to be, and should not be construed as, medical advice, diagnosis, or treatment recommendations.

All content on this website, including text about dental procedures, pricing, recovery times, and expected outcomes, is provided as general guidance. Every patient is unique, and actual results, costs, and recovery experiences may vary significantly.

2. No Doctor-Patient Relationship

Use of this website or communication with MedVia does not create a doctor-patient, dentist-patient, or healthcare provider-patient relationship. MedVia is a referral service, not a healthcare provider.

Any information you provide to us is for the purpose of connecting you with dental clinics and should not be considered confidential medical communication in the same way as communications with your healthcare provider.

3. Clinic Responsibility

The dental clinics featured on our website are independent healthcare providers. They are solely responsible for:

  • All diagnoses, treatment plans, and medical advice
  • The quality and outcome of any dental procedures performed
  • Proper patient evaluation and informed consent
  • Post-treatment care and follow-up
  • Compliance with medical standards and regulations

While we carefully vet our partner clinics for accreditation and quality standards, MedVia does not supervise, direct, or control the medical decisions or practices of any clinic.

4. User Responsibility

As a user of our services, you are responsible for:

  • Consulting with qualified healthcare professionals before making any medical decisions
  • Conducting your own research about procedures, clinics, and dentists
  • Providing accurate and complete medical history to clinics
  • Understanding the risks and benefits of any procedure you choose to undergo
  • Making informed decisions about your dental care
  • Arranging appropriate follow-up care in your home country

We strongly recommend discussing any planned dental treatment with your local dentist or physician before traveling abroad for care.

5. No Guarantees

MedVia makes no guarantees, representations, or warranties regarding:

  • The outcome of any dental procedure
  • The accuracy of pricing estimates (final costs are determined by clinics)
  • Recovery times or post-procedure experiences
  • The availability of specific dentists or treatments
  • Travel arrangements or accommodations

All dental procedures carry inherent risks. Results vary based on individual health conditions, adherence to post-operative care instructions, and other factors beyond our control.

6. Limitation of Liability

To the maximum extent permitted by applicable law, MedVia, its officers, directors, employees, and agents shall not be liable for any:

  • Medical complications, adverse outcomes, or injuries resulting from dental procedures
  • Decisions made based on information provided on this website
  • Actions or omissions of partner clinics, dentists, or their staff
  • Travel-related incidents, illness, or expenses
  • Loss of income, consequential damages, or emotional distress

You agree to release, indemnify, and hold harmless MedVia from any claims arising from your use of our services or your relationship with any partner clinic.

7. Seek Professional Advice

If you have any concerns about your dental health or are considering dental treatment abroad, please:

  • Consult with your local dentist for a professional evaluation
  • Discuss the proposed treatment plan with qualified professionals
  • Ensure you understand all risks, alternatives, and expected outcomes
  • Consider getting a second opinion for major procedures
  • Plan for appropriate follow-up care in your home country

8. Contact Us

If you have questions about this Medical Disclaimer, please contact us:

  • Email: hello@getmedvia.com
  • Website: GetMedVia.com
  • Location: Bangkok, Thailand